Support

Help with the PRISM running app — race predictions, training load, and PR tracking.

Contact

Email us and we'll get back to you as soon as we can.

grant@prismrunning.com
Why does PRISM ask for Health access?

PRISM reads your workouts from Apple Health to calculate training load and race predictions automatically. You can deny this and still use PRISM by logging races manually.

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and follow the link sent to your email.

Is my data synced across devices?

Yes — once you create an account, your races and training data sync automatically across every device you sign in on.

How do I delete my account or data?

In the app, go to Settings → your profile → Delete Account. This permanently deletes your account and its data right away. If you can't sign in, email us at the address above and we'll delete it for you.